Measurable User Success
for Medical Devices

Introduction

MedTech companies developing new medical devices increasingly look to one measurable for indicators of success - device adoption. A new device that is deployed but not used, misused or repeatedly malfunctions is damaging. Medical device regulation has magnified the need for oversight of devices in the post-market and with new cloud, IoT, AI and other technologies - it has become much easier to track and measure user success.

Successful adoption can factor in improved patient care by vitalising healthcare systems with new tools and analysis that offers a significant improvement over existing methods for diagnosis and treatment. For all stakeholders in healthcare, improved patient-outcomes are the primary goal, however those conclusions are subject to risk when the operators of medical devices are not empowered (or incentivised) to improve their knowledge of a device and achieve it's optimal usage.

In this article we discuss what are the critical factors, risks and benefits of measuring medical device user adoption.

---

Revolutionize Post-Market Success by Increasing Device Value with User Success

Achieve user success with advance user management

---

Factors of Medical Device Success

Healthcare facilities and departments must manage personnel and resources, whilst adapting to the rapid digitalisation sweeping across global healthcare. Barrierless access to knowledge related to medical devices is critical. We see the essential factors of understanding and measuring device adoption as; connectivity, data analysis, user knowledge and incentivisation which are explored here:

Device Connectivity

We see increasing capacity to measure device performance with greater processing power, improved networking capabilities, Internet-of-things (IoT) and Artificial intelligence which are all beginning to shape the future of medical device innovation which means data is secure, accessible and useful. This also offers a tantelizing picture of future healthcare landscape that has been completely remodeled around cutting edge technologies of today.

Data Analysis

Systems and tools for organising and understanding real-time data are cost-effective and widely available. Data has become the worlds most valuable commodity, and sweeping digitalisation in healthcare means currently this mine of data is largely untapped. However whilst we are still struggling through this wild-west-era of new technology, the risks to privacy and control of data remain large.

Consolidated Knowledge

Centralized digital intelligence that is essential to complex medical devices can be leveraged to avoid knowledge disappearing when staff are absent, change departments or take new roles. Engaging stakeholders, distributors, decision-makers, doctors and nurses with digital solutions will prevent loss of knowledge. This will incentivise institutions to preserve and consolidate knowledge on their devices in collaboration with Medtech innovators.

User Incentivisation

For healthcare professionals, creating time for training and personal development is one of many significant challenges. High turnover of staff is a defining trait of global healthcare systems, where stress and pressure lead to rapid changes in department personnel. In our article about hybrid training we go deeper into incentivised and flexible training for healthcare professionals, training how to operate medical devices, and improve care with technology.

Direct Impact on Healthcare

Medical device user success is achievable and rewarding for all stakeholders involved in the sale and use of a device. Primary rewards include cost saving, improved staff retention, measurable data points and more.

Cost Savings

Healthcare systems globally are focused on eliminating costs, and streamlining processes so device user success should be front-and-center of their consideration. To achieve measurable success MedTech companies must begin to offer digital solutions for training, document handling, support and device management.

Improved staff retention

As staff in healthcare learn, improve and engage with digital trainings, they become incentivised to broaden their knowledge without the constraints of traditional learning environments. This can lead to greater retention of staff in departments, to the benefit of both the system and the individual and ease the burden of high staff turnover.

Direct Impact on Healthcare

Medical device user success is achievable and rewarding for all stakeholders involved in the sale and use of a device. Primary rewards include cost saving, improved staff retention, measurable data points and more.

Improved staff retention

As staff in healthcare learn, improve and engage with digital trainings, they become incentivised to broaden their knowledge without the constraints of traditional learning environments. This can lead to greater retention of staff in departments, to the benefit of both the system and the individual and ease the burden of high staff turnover.