Feedback, Complaint Management & Reporting
Effortlessly collect, categorize, and analyze feedback from your device users in one streamlined workflow, empowering you to make informed innovation decisions. Rekonnect delivers valuable insights into customer needs and preferences to continuously improve the device user experience.
Transform events reports into innovation insights
Case Handling & Reporting
Get valuable insight on device users with a powerful case handling workflow to generate reports on adverse events. Efficiently track, manage & analyze user incidents to get a deeper understanding of risks and issues.
Prioritize &
Delegate
Real-time
Support
Resolution
Workflow
Net Promoter Feedback
Gain, measure and analyze user insights with a powerful, easy-to-use and flexible NPS feedback system. Understand users' opinions, preferences and experiences in a more effective way and increase customer loyalty.
Identify
Value-drivers
Customer
Loyalty check
Reduced
Churn
Data Export for QMS
Create trouble-free audit trail, report events and then export to your QMS, with effortless integration to eQMS.
Seamless
Data Export
API
Integration
QMS
Friendly
