Value Feedback & Build Trust
Collecting valuable customer feedback in MedTech can empower you to take innovative decisions in device development. With Rekonnect's centralized platform, you can utilize customers' feedback and opinions in an impactful way and gain customers' trust.
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Engage with users for better Insights
With our adverse event tracking system, gathering, cataloging, and examining customer issues will deliver better results for growth of medical device manufacturers.
Ticket Support
Control your customer feedback journey and measure device success with our solution built for MedTech. Follow the ticketing-event process to keep a check on device performance. Begin to make device improvements based on user experience rather than guesswork!
Case
Handling
Ticketing
Workflow
All-Inclusive
Dashboard
NPS Feedback
Take up a customer-centric approach with Rekonnect's NPS (Net Promoter Score) system and begin to measure customer satisfaction with your device and services. Engage your device users through a simple, adaptable, and robust platform.
NPS
Survey
Customer
Loyalty
Customized
Alerts
Export to QMS
Rekonnect offers a seamless export of all data for QMS (Quality Management System). The most reliable solution for MedTech manufacturers to get streamlined regulatory reports and efficient data connectivity with QMS.
Reliable
Data Export
Integrations
with eQMS
Compatibility
with QMS
Device-User Feedback & Support
Collecting valuable device user feedback can drive your innovativation process and improve device development.